At Poseb, all our products are handmade with care and attention to detail. Because of the artisanal nature of our items, we follow a strict no return, no refund policy under the following conditions:

We do not accept returns or offer refunds for:

• Incorrect color selection

• Change of mind after purchase

• Dislike of the product’s design or style

Damaged Products:

If your order arrives damaged, please contact us within 24 hours of delivery with clear photos of the issue. We’ll assess and assist you accordingly. Delayed claims may not be accepted.

Handmade Product Disclaimer:

Due to the handcrafted nature of our accessories, slight variations in color, size, or design may occur. These are not considered defects but are part of what makes each Poseb piece truly unique.

If you have any questions before placing your order, feel free to contact us we’re happy to help!